Refund policy

Return / Refund Policy

Last updated 06/30/2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy. Please see below for more information on our return policy. 

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

Mail your return to the following address:

Different Touch

Attn: Returns

250 Andrews Rd
Feasterville
Trevorse, PA 19053   

 Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method and provide to us the tracking number of your return by email differenttouch2023@gmail.com.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For wrong item, defective, or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

differenttouch2023@gmail.com

+12676846347